大家好,想请教下各位。我之前在PDS上面买了两次东西,我选择的是皇家邮政,结果他们给我走的是DPD,离现在已经一个多月了,两个包裹都没有收到。查询了下,一个显示The parcel has been delivered, signed for by LUKE BIRCH, on 31 Oct 2016。另外一个显示The parcel has been delivered, signed for by RETURNED TO NORSK, on 01 Nov 2016。有谁能帮我解释下遇到这种情况该怎么办啊?